Premise

The purpose of this document is to regulate the general Terms and Conditions of procurement of preliminary booking services and online booking services (hereafter and interchangeably, pre-booking and online booking services or services) of Al Foro Annonario Bed and Breakfast in Heritage residence (hereafter “Al Foro Annonario”).

The terms “You” and “User” are used here to refer to all individuals and/or entities that for whatever reason access the web sites owned by Al Foro Annonario or use its services.

The use of these services implies full and unconditional acceptance and validity of each and all of the general Terms and Conditions which are deemed to be automatically incorporated into the contract concluded with Al Foro Annonario, without the need for written transcription in the same included in the latest version of these general Terms and Conditions.

Preliminary booking services

The online preliminary booking services are for information only, and their sole purpose is to offer the User the possibility of checking the availability of rooms. The User will receive an e-mail or a text message confirming if their booking has been processed. Therefore they will only become binding once Al Foro Annonario has accepted and confirmed the reservation. The User must verify the booking confirmation and immediately notify in writing Al Foro Annonario of any error.

Warranty

Booking is confirmed and guaranteed overnight with a credit card. In the event of a no-show at the Hotel without prior notice, the first night will be charged (VAT and taxes included).

Termination of the contract or cancellation of the booking

The credit card is solely a means of guarantee. Cancellation of the booking by the User will not incur any charges for advance cancellation provided that this is done prior to the specific deadline set within 7 days prior to the day of arrival. Once this threshold has passed Al Foro Annonario will charge a cancellation amount as compensation, then a charge equal to the first night amount will be made (VAT and taxes included).

These clauses do not apply to bookings made during periods of high turnover and to bookings made at special rates. In this case, specified conditions shall be applied in the confirmation form.

Prices per room and night

Prices are valid only in writing and for the period specified. Al Foro Annonario reserves the right to modify these rates without prior notice where justifiable reasons exist.

Booking rates are specified during the booking process. Local city tax will also be applied to the rates. These local city taxes are to be paid directly on site.

The User undertakes to use the services in accordance with the law, morality, generally accepted good practices and public order as well as the provisions in these general Terms and Conditions of procurement. Consequently the User will not use the services for illicit purposes or effects and/or contrary to what is set out in these general Terms and Conditions of procurement, detrimental to the rights and/or interests of third parties or that could, in any way, cause damage to the services, to Al Foro Annonario and/or its image.

Al Foro Annonario reserves the right to unilaterally modify, for the benefit of Users, at any time and with no prior notice, the services provided or the operational, technical Conditions and the Conditions of use of the services. In the same way, the Users in order to improve the service and establish optimum levels of quality, Al Foro Annonario’s ultimate objective, may submit suggestions they consider useful by contacting those who are responsible for the site emailing them at info@alforoannonario.it.

Protection of personal data by Al Foro Annonario

Please refer to the provisions in the relevant information document, which is here considered to be quoted in its entirety.

Right to modify the general Terms and Conditions of procurement

Al Foro Annonario reserves the right to modify general Terms and/or Conditions, informing Users about it on www.alforoannonario.it.

Exclusion of guarantees and responsibility

Al Foro Annonario does not guarantee the reliability, availability or continuity of the services made available to the User, thus excluding any liability for damages of any kind that may be due to lack of availability, reliability or continuity of its website or its services, although it will try to facilitate, to the extent of its capabilities, technical support for the person affected.

Al Foro Annonario does not undertake to control and does not have any prior control over the absence of viruses and of any other type of harmful component in its contents that may cause alterations in the software or hardware of the User or of any other person visiting the web sites. Thus it excludes any liability for the damages of any nature that may be due to them.

Should Al Foro Annonario, albeit acting with due foresight and diligence, be unable to provide the booked rooms and/or be unable to supply the services under the agreed conditions – for reasons not attributable to it – Al Foro Annonario will offer the User the option to request a full refund of any amount already paid or to have the booking replaced by another having similar characteristics in terms of category and quality. If, in case of replacement of the booking, the services offered should be of an inferior category and quality to those of the original booking, Al Foro Annonario will be required to refund the User the difference.

Safeguarding the general Terms and Conditions

Should any of the general Terms and Condition be declared void or unenforceable, the remaining general Terms and Conditions shall remain in force in accordance with the terms contained herein. Al Foro Annonario undertakes to substitute the void term as close as possible to the intention initially pursued by the parties.

No item in these Terms and Conditions shall affect the statutory rights of the consumer. If the User is not a consumer, the User expressly waives its right of withdrawal.

Acceptance of terms of use

The User is aware that the use of pre-booking and booking services indicates full and unconditional acceptance of all the clauses of these Terms in the same instant in which the User requests the service. Thus the User should be aware of the importance of referring to the terms of this site prior to accessing and/or using these services.

Applicable law and competent jurisdiction

The present general Terms and Conditions are governed by Italian law. For the resolution of any dispute arising with respect to its validity, execution, fulfilment and resolution, either total or partial, Al Foro Annonario and the Users expressly waive their own jurisdiction or any other which, if appropriate, may apply to them, to the competence of the Courts of Ancona. This contract constitutes the full and complete expression of the agreement between Al Foro Annonario and the User and supersedes all prior written or oral negotiations, commitments and agreements between the parties.